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Greetings, fellow Cyber-Surfer! Welcome to my homepage on the World Wide Web!
With over 20+ Years of professional experience across
Telecommunications, Healthcare, and the Public Sector, I specialize in bridging the gap between high-level business needs and complex technical solutions.
My core engineering domains include Requirements Engineering, Software Architecture, and Distributed Systems design — ranging from modern Blockchain cyphers & Microservices to Cloud Native architectures, Artificial Intelligence, and Quantum computing.
| EXPERIENCE |
SECTORS |
COMMUNITY |
| 20+ Years in Tech (Since 2000) |
Telecom, Health, Public Sector |
IIBA Board & 3 Vienna Meetups |
"My ongoing passion for AI and quantum technology drives my continuous commitment to staying at the bleeding edge of software innovation."
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Below is a chronological audit of my enterprise engagements, leadership roles, and technical consultancies:
| TIMELINE |
ROLE & ORGANIZATION |
MISSION & TECHNOLOGIES |
2021 – Present
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Business Analyst
Stadt Wien - Wiener Wohnen Kundenservice GmbH
Vienna, Austria
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Business Analyst role focusing on customer service optimization, municipal process improvements, and digital transformation.
Business Analysis
Requirements Management
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2000 – Present
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Business Analyst / Requirements Engineer
Gottfried Szing (Self-Employed)
Austria / International
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Independent Business Analyst and Software Architect delivering specialized consulting across distributed systems, architecture audits, and enterprise requirements engineering.
Software Architecture
Requirements Engineering
Distributed Systems
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Dec 2020 – Present
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Advising Member
Intersection Group
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Advising member of the Software Architecture and Development workstream, creating enterprise design frameworks and cross-discipline alignment.
Software Architecture
Enterprise Design
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2017 – Present
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Board Member of Austrian Chapter
IIBA Austria Chapter
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Voluntary member of the board of IIBA Austria. Spearheading event organization, practitioner development, and coordination with IIBA Global HQ (Canada) and EMEA.
Community Leadership
Event Organization
IIBA Standards
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2021 (10 mos)
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Business Analyst & Delivery Lead
Magenta Telekom
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Business Analyst & Delivery lead working on the comprehensive telecommunications transformation program following the UPC / T-Mobile merger.
Delivery Management
Transformation
Telecommunications
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2007 – 2020
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Business Analyst & Architect CPQ
A1 Telekom Austria AG
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Architected and delivered large-scale CPQ (Configure, Price, Quote) solutions using Apttus and CloudSense on the Salesforce Platform. Drafted agile contracts and defined technical requirements.
Salesforce CPQ
Apttus
CloudSense
Agile Architecture
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💻 TECHNICAL & CODING ARSENAL
| Java / Kotlin |
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| Microservices |
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| Blockchain / Cypher |
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| Cloud & DevOps |
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| Salesforce / CPQ |
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| Domain-Driven Design |
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| Quantum / AI Tech |
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📋 METHODOLOGY & ANALYSIS
| Requirements Eng. |
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| Business Analysis |
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| Software Architecture |
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| Agile & Waterfall |
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| Agile Leadership |
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| German (Native) |
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| English (Fluent) |
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2003
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Dipl.Ing., Information Technology
Technische Universität Wien (TU Wien)
Specialized in Information Technology and Software Engineering with focus on distributed systems, network architectures, and software engineering methodologies.
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1994
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Matura, Steuerungs- und Regelungstechnik
HTL Hollabrunn
Rigorous technical foundation in Control Systems, Automation Engineering, and Electrical Engineering principles.
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Internationally accredited credentials across Requirements Engineering, Software Architecture, Business Analysis, Quantum Computing & Cybersecurity:
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IIBA ACCREDITED
CBDA - Certification in Business Data Analytics
IIBA (International Institute of Business Analysis)
Data analysis techniques, data-driven decision making, and applied business analytics.
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IREB CERTIFIED
CPRE - Certified Professional for Requirements Engineering
IREB (International Requirements Engineering Board)
Systematic requirements elicitation, documentation, validation, and lifecycle management.
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IREB AGILE
RE4Agile - Requirements Engineering for Agile
IREB (International Requirements Engineering Board)
Agile requirements practices, user story breakdown, and iterative backlog management.
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AI INNOVATION
AI4RE - AI for Requirements Engineering
IREB (International Requirements Engineering Board)
AI-assisted requirements engineering, machine-learning assisted elicitation & verification.
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iSAQB ARCHITECT
CPSA-F - Certified Professional for Software Architecture
iSAQB (International Software Architecture Qualification Board)
Architectural design, architectural evaluation, patterns, and distributed system modeling.
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CYBER SECURITY
IIBA CCA - Certificate in Cybersecurity Analysis
IIBA (International Institute of Business Analysis)
Threat modeling, security architecture evaluation, and enterprise security risk management.
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AGILE ANALYSIS
IIBA AAC - Agile Analysis Certified
IIBA (International Institute of Business Analysis)
Iterative requirements development, adaptive planning, and rapid value delivery.
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IBM QUANTUM
IBM Quantum Consultations
IBM Quantum Network
Quantum computing algorithms, quantum circuit architectures, and quantum use cases.
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BCS PROCESSES
Modelling Business Processes
BCS (The Chartered Institute for IT)
Process mapping, BPMN workflows, and organizational process optimization.
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BCS PRACTICE
Certificate in Business Analysis Practice
BCS (The Chartered Institute for IT)
Strategic analysis, stakeholder engagement, business case justification.
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BCS FOUNDATION
Foundation Certificate in Business Analysis
BCS (The Chartered Institute for IT)
Fundamental frameworks, investigative techniques, and business modeling.
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AXELOS PRINCE2
PRINCE2 Foundation
AXELOS (PRINCE2.com)
Structured project governance, quality reviews, stage-gate management.
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I am an active co-organizer of leading technology communities and professional meetup groups in Vienna, Austria:
DDD Vienna
Co-Organizer
Domain-Driven Design meetup focusing on strategic architecture, bounded contexts, and domain modeling.
[ Visit Meetup Group ]
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Requirements Engineers & BA Vienna
Co-Organizer
Connecting Requirements Engineers and Business Analysts in Vienna to share best practices and IIBA methodologies.
[ Visit Meetup Group ]
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Microservices & Reactive Vienna
Co-Organizer
Deep dives into reactive systems, event-driven architectures, Kafka, resilience, and distributed computing.
[ Visit Meetup Group ]
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~*~ VIENNA SOFTWARE ARCHITECTS WEBRING #42 ~*~
This site is a proud member of the Vienna Tech WebRing!
🏆 USI Sports Online Reservation System
High-traffic online course booking and reservation engine for the University Sports Institute Vienna. Built with Kotlin and Java with comprehensive DevOps, CI/CD, and ELK stack log monitoring.
Kotlin
Java
DevOps
ELK
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☁️ Salesforce CPQ Enterprise Solution
Architecting complex Configure, Price, Quote (CPQ) solution using Apttus and CloudSense on the Salesforce Cloud Platform for major telecom operations.
Salesforce
CPQ
Apttus
CloudSense
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🖥️ Enterprise CRM System (Amdocs / Eclipse)
Long-time technical responsibility for in-house enterprise solution based on Java and Eclipse RCP atop Amdocs Clarify CRM with multiple complex legacy integrations.
Java
Eclipse RCP
Clarify CRM
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🏥 Healthcare System Architecture
Architecture assessment and migration path design for Healthcare Application (ReHa.Complete) ensuring high availability, OWASP security compliance, and GDPR data privacy.
Healthcare
GDPR
OWASP Security
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📜 RECENT GUESTBOOK POSTS:
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ABOUT GOTTFRIED SZING
CAREER CHRONOLOGY (2000 - PRESENT)
TECHNICAL ARSENAL & SKILL-O-METER
THE CYBER CERTIFICATION VAULT (12 DIPLOMAS)
SIGN GOTTFRIED'S CYBER GUESTBOOK!
CYBER TELECOMMUNICATIONS & IMPRESSUM